Job Description
Launch your career with Horizon Solutions Inc. as a Weekend Customer Service Specialist! We're seeking enthusiastic individuals to join our dynamic team in Orlando, offering flexible weekend shifts perfect for students, recent graduates, or professionals seeking supplemental income. Enjoy a supportive environment where your contributions directly impact our clients' satisfaction while developing valuable skills for future growth.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat during weekend shifts
- Resolve client inquiries and issues efficiently with empathy and professionalism
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Maintain accurate customer records in our CRM system
- Contribute to process improvement initiatives for weekend workflows
- Adhere to company policies and service standards
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong verbal and written communication skills
- Basic proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Reliable transportation to our Orlando facility
- Weekend availability (Saturday/Sunday shifts)
- Positive attitude and commitment to teamwork