Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Metro Retail Group! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours. This immediate-start opportunity offers flexible scheduling while providing valuable retail experience in one of NYC's most vibrant neighborhoods. Enjoy competitive pay, comprehensive training, and a supportive team environment. Perfect for students, career changers, or those seeking supplemental income.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions using POS systems with 100% accuracy
- Manage inventory and maintain organized product displays
- Resolve customer inquiries and complaints with professionalism
- Collaborate with weekend staff to achieve sales targets
- Adhere to all safety and company compliance standards
Qualifications
- Minimum 6 months customer service or retail experience
- Flexible availability for Saturday/Sunday shifts (8am-8pm)
- Proficient with technology and point-of-sale systems
- Strong communication and problem-solving skills
- Ability to work efficiently in fast-paced environments
- High school diploma or equivalent required