Job Description
Join our dynamic team at Urban Retail Group as a Weekend Customer Service Specialist! We're seeking energetic individuals to deliver exceptional service during our busiest weekend hours. This flexible part-time role offers competitive pay, growth opportunities, and a vibrant work environment in the heart of Los Angeles. Perfect for students, parents, or anyone seeking weekend work-life balance.
Responsibilities
- Deliver outstanding customer service across all touchpoints
- Process transactions accurately using POS systems
- Manage inventory and stock replenishment
- Resolve customer inquiries and complaints promptly
- Collaborate with weekend team members for seamless operations
- Maintain clean and organized sales floor
- Execute visual merchandising standards
- Support inventory audits and loss prevention
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible availability for weekend shifts (Sat/Sun 8AM-6PM)
- Basic math and cash handling abilities
- Attention to detail and problem-solving mindset
- Reliable transportation to store location
- Must be 18+ years old