Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during Saturday and Sunday shifts at our Charlotte flagship store. This role is perfect for individuals seeking work-life balance with weekend-only hours while contributing to a vibrant retail environment. Enjoy competitive pay, flexible scheduling, and a supportive culture focused on growth and recognition.
Responsibilities
- Provide exceptional customer service during weekend peak hours (Sat-Sun 10AM-8PM)
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and visual merchandising
- Resolve customer inquiries with professionalism and empathy
- Collaborate with weekend team to maintain store standards
- Support floor coverage during high-traffic periods
- Participate in weekend team meetings and training sessions
Qualifications
- 1+ years of retail or customer service experience
- Availability exclusively for Saturday and Sunday shifts
- Strong communication and problem-solving skills
- Basic proficiency with point-of-sale systems
- Ability to work in fast-paced environments
- Positive attitude and team-oriented mindset
- High school diploma or equivalent