Job Description
Join our dynamic team as a Weekend Customer Service Specialist! We're seeking energetic individuals to provide exceptional service during weekend shifts. This role offers immediate start with flexible hours, perfect for students or those seeking supplemental income.
What We Offer:
- Competitive weekend shift premiums
- Free parking and transit benefits
- Comprehensive paid training
- Growth opportunities into full-time roles
Responsibilities
- Handle customer inquiries via phone, email, and in-person
- Process transactions and maintain accurate records
- Resolve customer complaints with empathy and efficiency
- Collaborate with weekend team to maintain service standards
- Adhere to company policies and security protocols
- Support inventory management during weekend operations
- Assist with special weekend promotions and events
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible weekend shifts (Sat/Sun)
- Basic computer proficiency with MS Office
- Positive attitude under pressure
- Reliable transportation to downtown location