Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Urban Retail Solutions! We're urgently hiring energetic professionals for flexible Saturday/Sunday shifts in vibrant Austin. Enjoy competitive pay, comprehensive training, and a team-focused culture while delivering exceptional service to our diverse clientele. Perfect candidates seeking work-life balance with weekend-only availability will thrive in this high-impact role.
Responsibilities
- Provide exceptional in-person and phone customer service during weekend hours (8 AM - 8 PM)
- Process transactions using POS systems and handle cash/credit payments
- Resolve customer inquiries with empathy and problem-solving skills
- Maintain organized product displays and merchandising standards
- Collaborate with weekend team to ensure seamless store operations
- Uphold safety protocols and cleanliness standards
Qualifications
- Minimum 1 year customer service or retail experience
- Flexible availability for all weekend shifts (Saturday/Sunday)
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to work independently and as part of a team
- Reliable transportation to downtown Austin location
- Positive attitude and problem-solving mindset