Job Description
Join FlexPay Solutions and transform your weekends into rewarding income! We're seeking Weekend Customer Service Specialists in Austin, TX with flexible schedules and weekly paychecks. Perfect for students, parents, or anyone seeking work-life balance without sacrificing earnings.
As a key member of our support team, you'll deliver exceptional service to our growing client base while enjoying the freedom of weekend-only shifts. No nights, no holidays—just consistent Saturday/Sunday hours with immediate pay processing every Friday.
Why Choose FlexPay?
- Guaranteed weekly pay via direct deposit
- 100% weekend scheduling (no weekday commitments)
- Comprehensive paid training
- Performance-based quarterly bonuses
- Free parking and metro-adjacent location
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Resolve billing and account issues with 95% first-contact resolution
- Process payments and update customer records in CRM system
- Document interactions accurately using Salesforce platform
- Collaborate with weekday team for seamless handoffs
- Maintain 98% schedule adherence and punctuality
- Participate in weekly Saturday team huddles
Qualifications
- High school diploma or equivalent (college students welcome)
- 6+ months customer service experience
- Proficiency with CRM software (Salesforce preferred)
- Excellent verbal/written communication skills
- Ability to work independently during peak hours
- Reliable transportation to downtown Austin location
- Flexible availability between 8AM-8PM weekends
- Basic math aptitude for payment processing