Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist and become the face of our Oklahoma City operations! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. This role offers flexible scheduling, competitive pay, and opportunities for advancement within our growing retail network. If you thrive in fast-paced environments and enjoy helping customers find solutions, apply today!
Responsibilities
- Provide outstanding in-person and phone customer service during weekend shifts (Sat-Sun)
- Process transactions accurately using POS systems while maintaining cash handling standards
- Assist customers with product inquiries, returns, and special orders
- Stock shelves and maintain visual merchandising standards
- Collaborate with weekend team to resolve customer issues efficiently
- Support inventory management and loss prevention protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or retail experience
- Strong communication and problem-solving skills
- Ability to work independently and in team settings
- Flexible availability for weekend shifts (6 AM - 10 PM)
- Basic proficiency with POS systems and retail software
- Valid Oklahoma driver's license preferred