Job Description
Join our dynamic team at Sunrise Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours. Enjoy a competitive hourly rate, flexible scheduling, and opportunities for advancement in a supportive environment. Perfect for students, parents, or anyone seeking weekend work-life balance.
Responsibilities
- Provide outstanding customer support across phone, email, and in-person channels
- Process transactions and resolve billing inquiries with precision
- Manage inventory and merchandise displays during weekend operations
- Train and assist part-time staff during high-traffic periods
- Maintain store cleanliness and safety standards
- Implement weekend promotional campaigns and upsell strategies
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Strong communication and conflict resolution skills
- Proficiency with POS systems (Square, Shopify)
- Availability to work Saturdays and Sundays (8AM-6PM)
- Bilingual English/Spanish proficiency required
- Ability to stand/walk for extended periods