Job Description
Join our dynamic team at Metro Retail Services as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours at our flagship Manhattan location. This role offers competitive pay, flexible scheduling, and the opportunity to work in one of NYC's most vibrant retail environments. Enjoy weekends off during the week while serving diverse clientele in a fast-paced, supportive atmosphere.
Responsibilities
- Provide in-person customer assistance with product inquiries and purchases
- Process transactions accurately using POS systems
- Resolve customer concerns with empathy and efficiency
- Assist with inventory management and visual merchandising
- Collaborate with team members to maintain store standards
- Support opening/closing procedures on weekend shifts
- Contribute to a positive shopping experience for all customers
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) consistently
- Basic proficiency with point-of-sale systems
- Problem-solving mindset with attention to detail
- Flexible availability to cover weekend shifts (8am-8pm)
- Positive attitude and team player mentality