Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist and become the heartbeat of our premium shopping experience! We're seeking dynamic individuals to deliver exceptional service during our busiest weekend hours. This role offers flexible scheduling, competitive pay, and the opportunity to work in Sacramento's vibrant downtown retail district. Perfect for students, parents, or anyone seeking a rewarding weekend commitment.
What We Offer:
• Flexible weekend shifts (Saturday & Sunday)
• Competitive hourly wage + performance bonuses
• Comprehensive training program
• Employee discount on all products
• Positive, team-oriented environment
Responsibilities
- Deliver exceptional customer service through in-person interactions and phone support
- Process transactions accurately using POS systems
- Manage inventory and merchandise displays during weekend operations
- Resolve customer inquiries and escalations with professionalism
- Collaborate with weekend team to maintain store standards
- Assist with opening/closing procedures as assigned
Qualifications
- Previous customer service or retail experience preferred
- Availability to work weekends (Saturdays & Sundays)
- Strong communication and problem-solving skills
- Ability to stand for extended periods and lift up to 25 lbs
- Basic proficiency with POS systems and technology
- Positive attitude and commitment to teamwork
- Must be 18+ years old