Job Description
Join our dynamic team at Urban Retail Solutions and become the face of our premium weekend operations! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences during peak Saturday and Sunday shifts. This role offers the perfect balance of competitive compensation, flexible scheduling, and career growth opportunities within Seattle's vibrant retail landscape. Enjoy weekends off during the week while earning top-tier hourly wages in a fast-paced, customer-centric environment.
Responsibilities
- Deliver exceptional in-store customer service during weekend peak hours (Saturday-Sunday)
- Process transactions using POS systems while maintaining accuracy and efficiency
- Resolve customer inquiries and escalations with empathy and problem-solving skills
- Assist with inventory management and visual merchandising tasks
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Maintain store standards through cleanliness and safety compliance
- Support loss prevention protocols and security procedures
Qualifications
- Minimum 1 year customer service or retail experience
- Availability for all weekend shifts (Saturday & Sunday)
- Strong communication and conflict resolution abilities
- Basic proficiency with POS systems and retail technology
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Valid Washington State driver's license (if transportation needed)
- Flexible availability during holiday weekends