Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist and elevate weekend shopping experiences in Philadelphia's vibrant downtown district. We're seeking energetic professionals to deliver exceptional service during our busiest retail hours. Enjoy competitive pay, flexible scheduling, and a dynamic team environment while working Saturdays and Sundays. Perfect for students, parents, or professionals seeking weekend work-life balance.
Responsibilities
- Provide exceptional customer service during weekend retail hours (9 AM - 6 PM)
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist customers with product inquiries, returns, and exchanges
- Manage inventory and maintain organized stockrooms
- Collaborate with weekend team to ensure smooth store operations
- Implement visual merchandising standards for weekend displays
- Resolve customer concerns promptly and professionally
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends reliably (Saturdays & Sundays)
- Basic math proficiency and cash handling comfort
- Positive attitude with problem-solving mindset
- High school diploma or equivalent required
- Availability to work 16-24 hours weekly on weekends
- Ability to stand for extended periods