Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional customer experiences during our busiest weekend hours. This flexible part-time role offers competitive pay and a dynamic team environment. Perfect for students, parents, or professionals seeking weekend work-life balance. Enjoy weekend-only shifts (Sat-Sun, 8am-6pm) with no weekday commitments. Our Cleveland location offers free parking and a modern workspace.
Responsibilities
- Provide outstanding customer support in-store and via phone/email
- Process transactions accurately using POS systems
- Resolve customer inquiries with empathy and efficiency
- Assist with inventory management and merchandising
- Maintain clean and organized sales floor
- Collaborate with weekend team members to achieve sales goals
- Participate in weekend training sessions and product knowledge updates
Qualifications
- High school diploma or equivalent (college students encouraged)
- Weekend availability required (Sat-Sun)
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Basic math proficiency for cash handling
- Ability to stand for extended periods
- Reliable transportation to Cleveland location
- Positive attitude and team player mindset