Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Sunrise Solutions Group! We're seeking motivated individuals to deliver exceptional customer experiences during our high-traffic weekend shifts. Perfect for students, career-changers, or those seeking flexible schedules. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth matters. If you're passionate about helping others and thrive in fast-paced settings, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer concerns with empathy and efficiency
- Maintain organized product displays and store cleanliness
- Collaborate with weekend team to achieve daily targets
- Assist with inventory management and stock replenishment
- Document customer interactions and feedback accurately
Qualifications
- High school diploma or equivalent (students welcome)
- 0-2 years customer service experience
- Strong communication and problem-solving skills
- Ability to work weekends (Saturday/Sunday) 8am-5pm
- Basic computer proficiency with MS Office Suite
- Positive attitude and team-oriented mindset
- Reliable transportation to Jacksonville location
- Passion for customer satisfaction