Job Description
Join our vibrant team at Sunrise Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional experiences during our busiest weekend hours. This flexible role offers perfect work-life balance while providing competitive compensation and growth opportunities. If you thrive in fast-paced environments and love helping customers, this is your ideal weekend opportunity!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions and resolve inquiries efficiently using our CRM system
- Collaborate with weekend retail team to maintain store presentation
- Handle inventory management and product restocking during off-peak hours
- Execute promotional campaigns and weekend sales initiatives
- Document customer feedback and suggest service improvements
- Maintain strict compliance with company security protocols
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Strong conflict resolution and communication skills
- Ability to work independently with minimal supervision
- Proficiency with POS systems and Microsoft Office Suite
- Flexible availability including Saturdays and Sundays
- Positive attitude and problem-solving mindset
- Basic math and inventory management skills