Job Description
Join our dynamic team at Oakland Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during peak weekend hours. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Oakland.
Responsibilities
- Provide outstanding customer support in-store and via phone/email
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries with empathy and professionalism
- Maintain organized displays and premium store appearance
- Collaborate with team members during high-traffic weekend periods
- Assist with inventory management and stock replenishment
- Support loss prevention protocols and security procedures
Qualifications
- Minimum 1 year customer service experience required
- Weekend availability essential (Saturday/Sunday 8am-6pm)
- Proficiency in POS systems and basic software applications
- Strong communication and problem-solving skills
- Ability to work in fast-paced retail environments
- Valid California driver's license (if driving required)
- High school diploma or equivalent
- Flexible schedule availability including holidays