Job Description
Join our dynamic team at Nexus Solutions Group as we urgently fill weekend positions in Charlotte! We're seeking passionate Weekend Customer Service Specialists to deliver exceptional experiences during our busiest weekend hours. This role offers competitive pay, flexible scheduling, and immediate start for qualified candidates. If you thrive in fast-paced environments and excel at building customer relationships, apply now to become part of our award-winning service team!
Responsibilities
- Provide exceptional in-person customer service during Saturday and Sunday shifts
- Process transactions accurately using POS systems and handle cash payments
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with inventory management and product merchandising
- Collaborate with team members to maintain a clean and organized store environment
- Contribute to weekend sales goals through upselling and product knowledge
- Participate in end-of-day reconciliation procedures
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in high-traffic weekend environments
- Basic math skills for transaction processing
- Flexibility to work weekends and holidays as needed
- Valid driver's license for occasional store errands
- Availability for immediate weekend shifts (6am-10pm)