Job Description
Join our dynamic retail team at Urban Retail Partners and enjoy weekends off during the week! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional experiences while working Saturdays and Sundays in our flagship Boston location. This role offers competitive pay, flexible scheduling, and opportunities for advancement within our growing company.
Why Work With Us?
- Premium retail environment in Downtown Boston
- Weekend-only schedule (no weekday shifts)
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately and maintain cash register operations
- Manage inventory and product displays with visual merchandising standards
- Resolve customer inquiries and escalations with professionalism
- Collaborate with weekend team members to achieve sales targets
- Adhere to all safety and loss prevention protocols
- Participate in weekend staff meetings and training sessions
Qualifications
- Previous customer service or retail experience preferred
- Flexible availability for Saturday and Sunday shifts (8am-6pm)
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to work standing for extended periods
- Reliable transportation to downtown Boston location
- Positive attitude and problem-solving mindset
- 18+ years of age with legal work authorization