Job Description
Join our vibrant team at Urban Retail Solutions and become the face of our premium shopping experience! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional service during peak weekend hours. This role offers flexible scheduling, competitive pay, and the opportunity to work in Chicago's iconic River North district. Perfect for students, parents, or anyone seeking weekend work-life balance. Enjoy a supportive environment with growth opportunities and employee discounts!
Responsibilities
- Deliver outstanding customer service through in-person assistance and digital support
- Process transactions accurately using POS systems and handle cash operations
- Resolve customer inquiries with empathy and product expertise
- Maintain store presentation standards and assist with inventory management
- Collaborate with weekend team to ensure seamless operations
- Participate in weekend promotions and special events
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) with flexible daytime/evening shifts
- Basic proficiency with POS systems and digital tools
- High school diploma or equivalent
- Reliable transportation to downtown Chicago location
- Positive attitude with problem-solving mindset