Job Description
Join our dynamic team as a Weekend Customer Service Specialist and launch your career in Wichita's thriving service industry! This entry-level position offers flexible weekend hours (Saturdays & Sundays, 6 AM - 2 PM) with no prior experience required. You'll gain valuable skills in client relations while supporting our mission to deliver exceptional service. Enjoy competitive pay, comprehensive training, and a supportive work environment designed for growth. Perfect for students, career changers, or those seeking weekend flexibility. Apply today and start your journey with Heartland Solutions!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Process transactions accurately using our proprietary CRM system
- Resolve client inquiries and escalate complex issues to senior staff
- Maintain organized digital and physical documentation
- Collaborate with weekend team to ensure seamless service delivery
- Participate in weekly training sessions to enhance product knowledge
- Support inventory management and merchandising duties
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to work independently and as part of a team
- Reliable transportation to our Wichita facility
- Positive attitude and customer-first mindset
- Flexibility to work weekends and occasional holidays
- Passion for learning and professional development