Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist and deliver exceptional experiences to Fort Worth shoppers! We're seeking energetic individuals to lead our weekend operations with passion and professionalism. This role offers flexible Saturday/Sunday shifts with competitive pay and growth opportunities within our dynamic retail environment.
Enjoy a vibrant workplace culture that values teamwork and customer satisfaction while serving Fort Worth's premier shopping destinations. Perfect for students, parents, or anyone seeking weekend flexibility without sacrificing career growth.
Responsibilities
- Provide outstanding customer service through in-person assistance and digital support
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory and stock replenishment for weekend peak hours
- Resolve customer inquiries with professionalism and product expertise
- Collaborate with weekend team members to maintain store presentation standards
- Execute visual merchandising tasks for weekend promotions
- Contribute to weekend sales targets through upselling and product knowledge
Qualifications
- Previous retail or customer service experience preferred
- Availability to work Saturdays and Sundays (8 AM - 6 PM shifts)
- Strong communication and interpersonal skills
- Basic proficiency with point-of-sale systems
- Ability to stand for extended periods and lift up to 30 lbs
- Positive attitude and problem-solving aptitude
- High school diploma or equivalent required
- Valid Texas driver's license for potential store transfers