Job Description
Join our dynamic retail team as a Weekend Customer Service Specialist! We're seeking enthusiastic professionals to deliver exceptional service during our busiest weekend hours. This role offers competitive pay, flexible scheduling, and growth opportunities within our expanding Sacramento operations. Perfect for students, parents, or anyone seeking weekend work-life balance.
What We Offer:
- Competitive hourly pay + weekend differential
- Comprehensive training program
- Employee discounts and perks
- Positive, team-oriented environment
- Consistent weekend schedule (Sat-Sun)
Responsibilities
- Provide outstanding customer service across all touchpoints
- Process transactions accurately using POS systems
- Manage inventory and stock replenishment
- Resolve customer inquiries and escalations
- Collaborate with weekend team on visual merchandising
- Maintain clean, organized sales floor environment
- Support daily store operations and opening/closing procedures
Qualifications
- Minimum 1 year customer service experience
- Strong cash handling and POS proficiency
- Weekend availability mandatory (Sat/Sun)
- Excellent communication skills
- Ability to work independently and in teams
- Basic math and problem-solving abilities
- Reliable transportation to J Street location
- Positive attitude and adaptability