Job Description
We are currently seeking a highly motivated Weekend Customer Service Representative to join our thriving team in New York, NY. This is an immediate hire opportunity for individuals looking for a stable schedule with excellent pay. You will be the face of our company, ensuring our clients receive top-tier service during the weekend peak hours. If you are reliable, communication-driven, and ready to start immediately, we want to hear from you.
Why Join Us?
- Competitive Pay: Earn between $22.00 and $28.00 per hour.
- Immediate Start: Onboarding begins ASAP.
- Weekend Schedule: Work Saturdays and Sundays (Hours vary).
- Modern Environment: Join a company that values innovation and employee growth.
Responsibilities
- Greet and assist customers with inquiries regarding products, services, and orders in a friendly and professional manner.
- Process transactions, returns, and exchanges accurately using the point-of-sale system.
- Manage incoming phone calls and emails, ensuring timely and courteous responses.
- Maintain a clean, organized, and visually appealing work environment at all times.
- Resolve customer complaints and escalations effectively to ensure high satisfaction scores.
- Collaborate with the team to meet weekly sales and service targets.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service, retail, or hospitality is preferred but not required for immediate hires.
- Strong verbal and written communication skills.
- Ability to work weekends (Saturday and Sunday) consistently.
- Proficient in basic computer applications and POS systems.
- Must be reliable, punctual, and able to stand for extended periods.