Job Description
Are you looking for a rewarding career that offers the stability of full-time benefits with the flexibility of a weekend schedule? Horizon Retail Solutions is seeking a dedicated and detail-oriented Weekend Customer Service Representative to join our high-performing team in Virginia Beach, VA.
In this pivotal role, you will be the primary point of contact for our valued customers during peak weekend hours. We are looking for individuals who possess a passion for service, a proactive attitude, and the ability to thrive in a fast-paced environment.
Why Choose This Opportunity?
- Full-Time Compensation: Earn a competitive hourly rate of $18.00 - $22.00.
- Comprehensive Benefits Package: Includes health, dental, vision, and 401(k) matching.
- Weekend-Only Schedule: Enjoy your Monday through Friday free while maintaining a fulfilling career.
Responsibilities:
- Provide exceptional customer service to all patrons via phone, email, and in-person interactions.
- Process transactions accurately and efficiently using point-of-sale (POS) systems.
- Resolve customer inquiries, complaints, and issues with a focus on customer retention.
- Collaborate with the floor management team to ensure a seamless shopping experience.
- Maintain a clean, organized, and welcoming sales environment.
- Assist with inventory organization and visual merchandising during shift changes.
Qualifications:
- High school diploma or GED required; some college or retail experience is a plus.
- Strong verbal and written communication skills with a professional demeanor.
- Ability to work weekends, holidays, and occasional overtime as required.
- Proficient in using computer systems and basic Microsoft Office Suite.
- Reliable transportation and a proven track record of punctuality.
- Ability to stand for extended periods and lift up to 25 lbs.
Responsibilities
- Provide exceptional customer service to all patrons via phone, email, and in-person interactions.
- Process transactions accurately and efficiently using point-of-sale (POS) systems.
- Resolve customer inquiries, complaints, and issues with a focus on customer retention.
- Collaborate with the floor management team to ensure a seamless shopping experience.
- Maintain a clean, organized, and welcoming sales environment.
- Assist with inventory organization and visual merchandising during shift changes.
Qualifications
- High school diploma or GED required; some college or retail experience is a plus.
- Strong verbal and written communication skills with a professional demeanor.
- Ability to work weekends, holidays, and occasional overtime as required.
- Proficient in using computer systems and basic Microsoft Office Suite.
- Reliable transportation and a proven track record of punctuality.
- Ability to stand for extended periods and lift up to 25 lbs.