Job Description
Join our dynamic team and transform your weekends into rewarding opportunities! FlexiStaff Solutions is seeking enthusiastic Weekend Customer Service Representatives in Atlanta, GA. Enjoy the flexibility of weekend shifts with immediate daily pay – no more waiting for weekly checks! This role offers the perfect balance for students, gig workers, or anyone seeking supplemental income. We provide comprehensive training and a supportive environment where your contributions are valued. If you thrive in fast-paced settings and excel at problem-solving, apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries and product/service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with support teams to resolve complex cases
- Meet daily performance metrics for call quality and resolution
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent; college students encouraged
- 1+ years customer service experience preferred
- Strong verbal communication and active listening skills
- Ability to multitask in fast-paced digital environments
- Weekend availability (Saturday/Sunday) mandatory
- Basic computer proficiency with CRM software
- Positive attitude and resilience under pressure