Job Description
Join our vibrant team as a Weekend Customer Service Associate at Nashville Community Services! This entry-level role offers the perfect opportunity for students, career changers, or anyone seeking flexible weekend hours in the heart of Music City. You'll be the friendly face of our organization, delivering exceptional service to Nashville residents while gaining valuable professional experience. No prior experience required – we provide comprehensive training to set you up for success!
Enjoy competitive pay, a supportive work environment, and the satisfaction of contributing to your community. Perfect for those balancing other commitments during the week, this position offers weekend availability (Saturday/Sunday) with flexible scheduling options. Apply today and start your journey with a Nashville leader in community services!
Responsibilities
- Provide exceptional in-person customer service to Nashville community members
- Process registrations, payments, and administrative tasks accurately
- Manage facility operations and maintain a welcoming environment
- Assist with weekend event coordination and setup
- Respond to inquiries via phone, email, and in-person with professionalism
- Collaborate with cross-functional teams to ensure smooth weekend operations
- Uphold organizational standards for safety and customer satisfaction
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) with flexible hours
- Basic computer proficiency and data entry experience
- Positive attitude and commitment to customer service excellence
- Reliable transportation and punctuality
- No prior experience required – training provided
- TN residency preferred (not required)