Job Description
Join Capital City Retail as a Weekend Customer Service Associate and launch your career in the heart of Washington DC! We're seeking enthusiastic entry-level professionals to deliver exceptional customer experiences during our busiest weekend hours. Perfect for students, career changers, or those seeking weekend flexibility, this role offers competitive pay, comprehensive training, and growth opportunities within our dynamic retail environment. Work in a modern, inclusive atmosphere where your contributions directly impact our community's satisfaction.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Stock shelves and maintain visually appealing product displays
- Assist with inventory management and stock replenishment
- Resolve customer inquiries with professionalism and empathy
- Collaborate with weekend team members to ensure seamless operations
- Adhere to all safety and security protocols
Qualifications
- No prior experience required - we provide comprehensive training
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) with flexible availability
- Basic math proficiency for transaction processing
- Positive attitude and customer-first mindset
- Reliable transportation to DC metro location