Job Description
Join our dynamic retail team at Metro Retail Group and kickstart your career in customer service! We're seeking enthusiastic Weekend Customer Service Associates to deliver exceptional shopping experiences to our NYC clientele. This entry-level role offers flexible weekend schedules (Saturdays & Sundays) with competitive pay and growth opportunities within our expanding retail network. Perfect for students, career-changers, or anyone seeking weekend work-life balance in the heart of Manhattan.
Responsibilities
- Provide exceptional customer service through in-person assistance and digital support
- Process transactions accurately using POS systems and handle cash/card payments
- Manage inventory stock, merchandise displays, and store cleanliness
- Resolve customer inquiries and escalate complex issues to management
- Collaborate with team members to maintain efficient store operations
- Participate in weekend inventory counts and stock replenishment
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Previous customer service or retail experience preferred but not required
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Reliable weekend availability (Saturdays & Sundays)
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and willingness to learn new processes