Job Description
Join Metro Retail Group's dynamic weekend team and enjoy the freedom of a work-life balance with our exclusive weekly pay structure! We're seeking energetic Customer Service Associates to deliver exceptional shopping experiences during peak weekend hours at our flagship NYC location. This role offers immediate compensation every Friday, flexible scheduling, and comprehensive training to accelerate your retail career.
Our weekend associates drive 40% of our weekend revenue, making your impact visible and rewarding. Benefit from employee discounts, performance bonuses, and career advancement opportunities into supervisory roles. Perfect for students, parents, or professionals seeking supplemental income with consistent schedules.
Responsibilities
- Deliver outstanding customer service across all store departments during weekend shifts
- Process transactions efficiently using POS systems while maintaining cash accuracy
- Manage fitting rooms and merchandise presentation to maintain visual standards
- Assist with inventory counts and stock replenishment during off-peak hours
- Resolve customer inquiries and escalations following company protocols
- Collaborate with weekend team to achieve daily sales targets
- Participate in weekend-specific promotions and events
Qualifications
- Previous retail or customer service experience preferred but not required
- Availability to work all weekend shifts (Saturday & Sunday) with flexibility
- Strong communication skills and approachable demeanor
- Basic math aptitude and comfort with technology systems
- Ability to stand for extended periods and lift up to 25 lbs
- Valid work authorization and reliable transportation
- Commitment to punctuality and weekend schedule reliability