Job Description
Join New Orleans' premier hospitality destination as a Weekend Customer Experience Specialist! Perfect for students, artists, and night owls seeking flexible weekend schedules. Enjoy competitive pay, dynamic team culture, and the unique opportunity to showcase your service excellence while experiencing the city's vibrant energy. No evenings required – all shifts run Saturdays and Sundays with guaranteed weekend-only availability.
Why You'll Love This Role:
• Competitive weekend-only compensation
• Paid training and career development
• Employee discounts on dining and entertainment
• Schedule flexibility (no weekday commitments)
• Opportunity to work in iconic French Quarter location
Responsibilities
- Deliver exceptional guest experiences across all touchpoints
- Process reservations and manage guest inquiries via phone/in-person
- Coordinate weekend event operations and VIP arrangements
- Maintain immaculate venue standards and safety protocols
- Collaborate with cross-functional teams for seamless operations
- Resolve guest concerns with professionalism and creativity
- Contribute to weekend revenue optimization initiatives
Qualifications
- Minimum 1 year customer service experience
- Weekend availability mandatory (Saturdays & Sundays)
- Strong communication and conflict resolution skills
- Ability to thrive in fast-paced, high-energy environments
- Basic knowledge of hospitality POS systems
- Must be 18+ and eligible to work in the US
- Valid Louisiana food handler certification preferred
- Passion for New Orleans culture and tourism industry