Job Description
Join our dynamic team as a Weekend Customer Experience Specialist at Urban Retail Collective! We're seeking passionate individuals to deliver exceptional service during our busiest weekend hours. This role offers a perfect blend of flexibility and growth in Manhattan's premier shopping district. Enjoy competitive pay, comprehensive training, and a vibrant team culture while making meaningful connections with diverse customers. Weekend shifts include Saturdays and Sundays with flexible scheduling options.
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Manage high-volume weekend transactions with accuracy and efficiency
- Execute visual merchandising standards and maintain store presentation
- Process returns, exchanges, and handle customer inquiries with professionalism
- Collaborate with team members to ensure seamless weekend operations
- Support inventory management and stock replenishment during peak hours
Qualifications
- 1+ years retail or customer service experience preferred
- Availability for consistent weekend shifts (Saturday/Sunday)
- Strong interpersonal skills and ability to thrive in fast-paced environments
- Basic POS system proficiency or willingness to learn quickly
- Attention to detail and problem-solving aptitude
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to team collaboration