Job Description
Join Austin's premier lifestyle destination as a Weekend Customer Experience Specialist! We're seeking dynamic individuals to deliver exceptional service during our busiest weekend hours. Perfect for students, night owls, and Austin locals seeking flexible weekend schedules. Enjoy competitive pay, exclusive staff discounts, and a vibrant team culture in the heart of downtown Austin.
What We Offer:
- Competitive hourly wage with weekend differential pay
- Flexible scheduling (Saturday/Sunday shifts)
- Comprehensive product training
- Employee discounts across all brands
- Growth opportunities into leadership roles
Responsibilities
- Deliver outstanding customer service during weekend peak hours
- Process transactions using POS systems with 100% accuracy
- Manage inventory and maintain visually appealing displays
- Resolve customer inquiries and escalations with professionalism
- Collaborate with cross-functional teams during high-traffic periods
- Execute visual merchandising standards and brand guidelines
- Participate in weekend inventory counts and stock replenishment
Qualifications
- Minimum 1 year retail or customer service experience
- Availability to work both Saturday and Sunday shifts
- Strong problem-solving and conflict resolution skills
- Proficiency with POS systems and basic tech tools
- Ability to stand/walk for 8-hour shifts
- Valid Texas driver's license (for inventory runs)
- Fluent in English; Spanish proficiency preferred