Job Description
We are Urgent Hiring for a dedicated Customer Service Representative to join our dynamic team in the heart of New York, NY.
Enjoy a Flexible Weekend Shift schedule while earning a competitive salary. This is a fantastic opportunity for individuals seeking work-life balance without sacrificing earnings.
Why Join Us?
- Competitive hourly rate ($22 - $28/hr).
- Flexible weekend hours (Saturday & Sunday).
- Modern, high-conversion work environment.
- Opportunity for rapid career advancement.
Don't miss this chance to advance your career with a top-tier company. Apply today!
Responsibilities
- Manage high-volume customer inquiries via phone, email, and live chat.
- Resolve customer complaints and issues with a focus on retention and satisfaction.
- Maintain accurate records of all interactions in the CRM system.
- Collaborate with the floor team to ensure operational excellence.
- Provide exceptional service that aligns with brand standards.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or retail preferred.
- Must be available to work weekends (Saturday & Sunday).
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced, urgent environment.