Job Description
Are you seeking a career that balances professional growth with the freedom of a flexible schedule? Apex Retail Solutions is currently hiring a Senior Customer Service Representative for our Virginia Beach location. We are looking for motivated individuals who want to work full-time hours but prefer the stability and structure of a defined weekend shift.
As a key member of our team, you will be the bridge between our brand and our valued customers. We offer a competitive benefits package, including health insurance, paid time off, and a dynamic team environment. If you excel in customer relations and are looking for a weekend job that offers full-time potential, we want to hear from you.
Why You'll Love Working Here:
- Weekend-Only Schedule (Saturday & Sunday)
- Full-Time Benefits Package
- Weekly Paychecks
- Employee Discounts & Career Advancement
Responsibilities
- Provide exceptional customer service by addressing inquiries, resolving complaints, and answering questions regarding products and services.
- Process transactions accurately and efficiently using Point of Sale (POS) systems.
- Manage inventory levels and assist with stock replenishment during weekend shifts.
- Collaborate with floor managers to ensure store operations run smoothly during peak weekend traffic.
- Maintain a clean, organized, and welcoming environment for all customers.
- Document customer feedback and report trends to the management team.
Qualifications
- High School Diploma or GED is required.
- Minimum of 1-2 years of experience in customer service, retail, or hospitality.
- Strong verbal communication skills with the ability to interact professionally with diverse populations.
- Ability to work weekends on a consistent basis.
- Proficient in basic computer operations and Microsoft Office Suite.
- Ability to stand for extended periods and lift up to 25 lbs.