Job Description
Are you looking for a role that offers flexibility and competitive pay? Apex Logistics Solutions is currently seeking motivated individuals to join our team as Part-Time Weekend Customer Service Associates. We pride ourselves on delivering exceptional service to our clients, and we need reliable team members who are available to work Saturdays and Sundays.
In this role, you will be the first point of contact for our valued customers, ensuring their needs are met with professionalism and efficiency. We offer a dynamic work environment, comprehensive training, and the opportunity to grow your career within a leading logistics firm.
Why Join Us?
- Competitive hourly rate of $18.00 - $22.00
- Flexible weekend schedules (Saturday & Sunday)
- Health, Dental, and Vision insurance options available for eligible full-time employees
- Employee discounts and referral bonuses
- Career advancement opportunities
Responsibilities
- Provide top-tier customer support via phone, email, and chat during weekend hours.
- Process orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and inquiries with patience and professionalism.
- Collaborate with the weekday team to ensure seamless operational continuity.
- Maintain a clean and organized workspace to uphold company standards.
- Update customer records and database information in real-time.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is preferred but not mandatory.
- Must be available to work weekends (Saturday and Sunday).
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and basic computer navigation.
- Ability to multitask in a fast-paced, high-volume environment.