Job Description
Join Baltimore Harbor Solutions as a Full-Time Weekend Shift Specialist! We're seeking dedicated professionals to deliver exceptional service during peak weekend hours. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. This role offers stability with consistent weekend schedules and opportunities for advancement. Apply now to become part of Baltimore's premier service provider!
Responsibilities
- Manage client communications and service requests during weekend shifts
- Coordinate team operations to ensure seamless weekend service delivery
- Monitor inventory and resource allocation for weekend operations
- Resolve escalated customer issues with professionalism and efficiency
- Document weekend performance metrics and improvement opportunities
- Collaborate with weekday teams for operational continuity
- Maintain compliance with company policies and safety protocols
Qualifications
- Minimum 2 years experience in shift-based customer service or operations
- Proven ability to work independently and make sound decisions
- Strong problem-solving skills with attention to detail
- Excellent communication and interpersonal abilities
- Flexibility to work Saturdays and Sundays consistently
- Proficient in Microsoft Office and CRM systems
- Valid Maryland driver's license (if required for field duties)
- High school diploma or equivalent; bachelor's preferred