Job Description
Join CityLife Retail Group as a Full-Time Weekend Customer Service Specialist and enjoy the perfect work-life balance with our flexible weekend schedule! We're seeking passionate individuals to deliver exceptional service at our flagship Philadelphia location. This role offers competitive pay, comprehensive benefits, and the opportunity to grow within our dynamic retail environment. If you thrive in fast-paced settings and value your weekends, this is the career move you've been waiting for!
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Manage inventory and stock replenishment during weekend shifts
- Process transactions accurately and efficiently using POS systems
- Train and mentor part-time weekend staff on store operations
- Resolve customer inquiries and complaints with empathy and professionalism
- Collaborate with cross-functional teams to optimize weekend operations
Qualifications
- High school diploma or equivalent; associate degree preferred
- 2+ years of customer service or retail experience
- Availability for all weekend shifts (Saturday/Sunday) and holidays
- Proficiency in POS systems and Microsoft Office Suite
- Strong problem-solving and conflict resolution abilities
- Ability to stand for extended periods and lift up to 25 lbs
- PHL-based residency required for local scheduling flexibility