Job Description
Launch your career with flexibility! Metroflex Staffing Solutions is seeking motivated Entry-Level Customer Service Specialists for weekend positions in Detroit. Perfect for students, career-changers, or those seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth is prioritized. Join our team and gain valuable experience while serving diverse clients across Michigan.
This role offers weekends-only scheduling (Saturdays & Sundays), making it ideal for those balancing other commitments. We provide all necessary tools and ongoing development to ensure your success. If you're a people person with strong communication skills and a can-do attitude, we want to meet you!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve inquiries and concerns efficiently using company protocols
- Process transactions and maintain accurate client records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Participate in weekend team meetings and training sessions
- Adhere to compliance standards and confidentiality guidelines
- Identify opportunities for service improvement and suggest solutions
Qualifications
- High school diploma or equivalent (students welcome)
- Strong verbal communication and active listening skills
- Basic computer proficiency with MS Office Suite
- Availability to work Saturdays and Sundays (10 AM - 6 PM)
- Customer service experience preferred but not required
- Ability to multitask in a fast-paced environment
- Positive attitude with problem-solving mindset
- Must pass background check and drug screening