Job Description
Join our dynamic team as an Entry-Level Weekend Customer Service Specialist and kickstart your career in a thriving coastal city! We're seeking motivated individuals to deliver exceptional service during our busy weekend shifts at our Long Beach headquarters. This role offers flexible hours, comprehensive training, and growth opportunities within our expanding organization. Perfect for students, career-changers, or those seeking weekend-only employment with competitive compensation and a supportive work environment.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using our POS system and CRM software
- Manage inventory and merchandise displays to maintain store standards
- Assist with opening/closing procedures including cash handling and reconciliation
- Collaborate with team members to ensure seamless weekend operations
- Resolve customer inquiries and escalate complex issues appropriately
- Participate in weekend promotional events and sales initiatives
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Weekend availability (Saturday/Sunday shifts required)
- Basic computer proficiency with willingness to learn new systems
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Positive attitude with customer-first mindset
- No prior experience necessary – training provided
- Reliable transportation to Harbor Plaza location