Job Description
Are you looking for a full-time career with the flexibility to earn extra cash on the weekends? Apex Logistics is seeking dedicated professionals to join our dynamic team in Richmond, Virginia.
We are currently hiring for multiple positions that offer a stable income structure while providing the flexibility you need. Whether you are looking for a consistent 40-hour work week or prefer to pick up premium weekend shifts for additional income, we have a role tailored for you.
Why Apply With Us?
- Competitive Compensation: Earn between $18.00 and $24.00 per hour based on experience.
- Flexible Scheduling: Choose your shift. We offer full-time availability plus premium pay for weekend hours.
- Benefits Package: Health, dental, and vision insurance for full-time employees.
- Career Advancement: We promote from within and offer clear paths to leadership roles.
Responsibilities
- Manage high-volume customer inquiries via phone, email, and live chat with a focus on resolving issues efficiently and professionally.
- Process customer orders, returns, and exchanges accurately while maintaining strict inventory control standards.
- Collaborate with the logistics and shipping departments to resolve delivery discrepancies and track shipments.
- Identify upsell opportunities to enhance the customer experience and contribute to revenue growth.
- Maintain a clean, organized workspace and adhere to all company safety and compliance protocols.
Qualifications
- High school diploma or GED is required.
- Previous experience in customer service, retail, or logistics is strongly preferred.
- Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, Zendesk).
- Excellent verbal and written communication skills with a focus on professionalism.
- Ability to work weekends, holidays, and flexible shifts as required by business volume.